This was the first time we had been to magalies mountain lodge and what a wonderful stay it was. Really friendly staff and great service all round.
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Room we stayed in was really clean but they just need to keep check of light bulbs as the one was broken. Restaurant had a wonderful waitress named Lucy who really must be commended on her service and professionalism. Food was excellent and the fillet steak we had for dinner was done to perfection. Spa treatments were well organised and was relaxing and enjoyable. I would recommend this to anyone as it really was Impressive the lodge.
It is a very nice place to go and escape too.
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Room was comfortable and clean. Service at restaurant was excellent. Spa treatments were well organised and professional. Overall a very well run lodge. Only suggestion i would make is that tipping iro therapists be made clear before start of treatments. We tipped each therapist after our treatments but discovered when checking out that they provide you the opportunity to leave a tip for your therapist on settling of your account.
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Guests 1 room , 2 adults , 0 children Guests 1 2. Show Prices. Like saving money? We search up to sites for the lowest prices.
Tlaleng N. Groupon voucher stay, spa and breakfast. Review of Magalies Mountain Lodge. Date of stay: January Trip type: Travelled as a couple. Hartbeespoort Holiday Resort offers accommodation at the foot of a mountain with terrain varying from Sample Bayete's delicious new menu on your relaxing spa day. Each meal is meticulously prepared to make your indulging spa day even more memorable. From perfectly crafted savouries to sinful desert temptations.
There's an explosion of flavours waiting to tantalise every person's pallet. Take a moment for yourself with our Skin Care treatment. A treatment that fits into any busy schedule, revitalize your body, mind, and soul with our relaxing, therapeutic invigorating Skin Care. Book your appointment with us today. Juan's affinity for fine food and cooking has always kept him in the heart of the hospitality industry. Again, never visit here, it's terrible.
It's sounds like this place had a rough start, but we had a wonderful experience.
The room was very nice and clean, and the massage was sheer bliss. Breakfast was great. The staff and management was very friendly and helpful. I really enjoyed my time at the pool and bar.
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This was a great value and I look forward to coming back. I bought a Groupon voucher for what seemed like an amazing 'deal' as a birthday surprise for my hubby turns out that it really was too good to be true! Trying to book turned into one long, nightmarish saga: The first time I called, I was told that the person answering the phone couldn't deal with my booking and someone would call me back the following day. No-one did. So I called again, and spoke to a young woman who again for some reason could not deal with my booking over the phone and asked me to send an email, which I did.
Several days later, having heard nothing, I called again. I expressed my frustration at the lack of response to my attempts to enquire about availability and make a booking and was told that only the manager could deal with bookings and that he would call me back later that day. I told the person on the phone that they had better make sure that he did, otherwise I would cancel my booking.
Guess what? No-one called This time the person who answered the call was actually able to look in the diary and tell me whether the weekend I wanted to book for was available. I duly sent them an email with the voucher attached.
I'm sure I don't need to explain that to this day I have never received a response So I decided that this establishment does not deserve my money and requested a refund from Groupon, who handled my request quickly and efficiently, which is more than can be said for Malibu Mansion. I am reasonably tolerant of not-so-great customer service, but this treatment or lack thereof from Malibu Mansion was totally ridiculous!!
How do they expect to run a sustainable business if they don't even bother to respond when customers are trying to book and they never return calls?! Shocked and appalled to say the least I'll never recommend this to anyone. We bought groupon special for R To start with, the people are so unprofessional. Their signage is not visible and easily to pass the place.
When ou get to the gate, there is no you have to call to get in and the no is on voicemail. We were told to be there by and they booked us on a boat that leaves at We were six ladies and we got there, they only had to people to do our massages and facials and the massage and facial takes an hour. One of the ladies did facial and the other did the massage.
The other lady was giving my sister was doing my sister a facial. After I was done with my massage I thought they would change the towels but no they didnt. It makes you question yourself, how many people did they use the same towel that me and my used. Apparently the owner of Malibu Mansion and Boater 's world is the same person.
We were given a map, no scrach that, we were given a drawing to ttake us to were boaters world is and we were told to look for Nico. We got lost, we called the owner and he gave us a no to call the guy who is incharge of the boat, i forgot hiis name. When were called the guy, it was already after 3. He told us they have been waiting for us for 30minutes , we told him we got lost. We asked what does that mean coz they were leaving, he said he does know. We decided to go home, while we were on our way home he called and said he would come fetch us where were.
The guy never came, never called.
Hartbeespoort Dam Family-Friendly Accommodation
All our R down the drain. This was a groupon booking. This Spa is still very much in its early stages.